Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
Welcome to High From Trees (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information about users of our mobile applications (the “Apps”) and visitors to our website at highfromtrees.com (the “Site”). By using our Apps or visiting our Site, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
2. Information We Collect
- Personal Information
- Contact Details: If you contact us directly (e.g., via email or a contact form), we may collect your name and email address.
- Account Information (if applicable): If you create an account in any of our Apps, we may collect a username, password, or other profile data.
- Usage Data
- We may collect information on how you use and interact with our Apps and Site, including:
- Pages viewed or features used
- Date and time of your visit or usage
- App or Site usage statistics
- We may also collect information from your device, such as the type of device you use, operating system version, and unique device identifiers.
- We may collect information on how you use and interact with our Apps and Site, including:
- Cookies and Tracking Technologies
- Our Site may use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze usage trends, and gather demographic information. You can choose to disable cookies in your browser settings, but certain features of the Site may no longer function as intended.
3. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- App and Site Functionality: Ensuring our Apps and Site work correctly and providing updates or new features.
- Improvements and Enhancements: Analyzing usage patterns to improve our user experience, product offerings, and overall performance.
- Communication: Responding to inquiries, sending you updates, and providing information about new products or features.
- Analytics and Research: Monitoring and analyzing usage and trends for research and development purposes.
- Legal and Security: Complying with legal obligations, resolving disputes, and protecting ourselves and our users.
4. Sharing and Disclosure of Information
We may share the information we collect in the following ways:
- Service Providers: We may share information with third-party vendors who provide services such as data analysis, email delivery, hosting, customer service, or marketing assistance on our behalf.
- Legal Requirements: We may disclose information where required by law or if we believe it is necessary to protect our rights, comply with a legal obligation, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, user information may be among the transferred assets.
5. Advertising
Our Apps and Site may include ads served by third-party advertising networks, which may use cookies or similar tracking technologies to deliver targeted advertisements. These third parties may collect information about your use of the Apps or Site over time and across different services.
6. Data Retention
We retain your personal data only as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will securely delete or anonymize it.
7. Security
We use commercially reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security of your data.
8. Children’s Privacy
Our Apps and Site are not directed to children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us at info@highfromtrees.com, and we will take prompt steps to delete such information.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal data we hold about you. To exercise these rights, please contact us at info@highfromtrees.com.
10. International Data Transfers
If you are located outside of the United States, please note that your information may be transferred to and processed in countries different from your country of residence. We take appropriate measures to ensure your personal data is protected in accordance with this Privacy Policy and applicable laws.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy and revise the “Last Updated” date at the top. We encourage you to periodically review this page for the latest information on our privacy practices.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
High From Trees
Email: info@highfromtrees.com